Frequently Asked Questions

Standard shipping typically takes 3–5 business days after your order is processed. You'll receive a tracking number via email once your order ships.

Yes! We offer free standard shipping on all orders $75 and above. Orders under $75 incur a flat $9.99 shipping fee.

Yes, we ship to all 50 US states. We also ship to Canada. Cash on Delivery (COD) is available for all continental US orders.

If your order hasn't shipped yet, contact us immediately at hello@avidlove.com or call +1 (855) 284-3568. We'll do our best to update the address before dispatch.

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached. Sale items are final sale and cannot be returned.

Email us at hello@avidlove.com with your order number and reason for return. We'll send you a prepaid return label within 1–2 business days.

Once we receive and inspect your return, refunds are processed within 3–5 business days. It may take an additional 5–10 business days for the refund to appear on your statement depending on your bank.

Yes! We're happy to exchange items for a different size or color, subject to availability. Contact us within 30 days of delivery to arrange an exchange.

Most of our pieces run true to size. We recommend checking the product page for specific fit notes. For items labeled "oversized" or "relaxed," size down if you prefer a more tailored look.

We offer sizes XS through XXL on most clothing items. Denim bottoms are available in waist sizes 24–38. Check each product page for its specific size range.

We recommend sizing up if you're unsure, especially for fitted styles. Our 30-day return policy means if the fit isn't right, we'll sort it out with a free exchange.

Yes! We offer Cash on Delivery for all continental US orders. Simply select "Cash on Delivery" at checkout. Pay the delivery person when your order arrives — no upfront payment required.

We accept Visa, Mastercard, American Express, and Discover. Your card information is encrypted and processed securely.

Yes, absolutely. Our checkout uses SSL encryption to protect your payment information. We never store your full card details on our servers.

We use a variety of premium materials depending on the product — 100% combed cotton, stretch denim, cotton-poly blends, and premium fabrics for casual and activewear. Check individual product pages for full material details.

Most items should be machine-washed cold on a gentle cycle and tumble dried low. Avoid bleach and harsh detergents to preserve color and fabric quality. Detailed care instructions are on each garment's label.

We do restock popular items when possible. Contact us at hello@avidlove.com to be notified when a specific product or size is back in stock.